Wheels For Wellness
Affordable Transportation for Seniors and Adults with Disabilities in London, Ontario
The Best Ride Service in London!
Meals on Wheels London’s “Wheels for Wellness” service provides safe, reliable, and affordable non-emergency transportation for adults 55+, as well as adults 18+ with disabilities. We help you get to your wellness and medical appointments on time, so you never miss essential care.
For dates, bookings, and all other inquiries please call us at 519-660-1430 or email us at [email protected]
Unsure if you qualify? Contact us and we will be happy to discuss the program and see how our services can work for you!
Why Choose Wheels For Wellness?
- Curb-to-curb round trip transportation with friendly volunteer drivers
- Affordable rides starting at $24 round trip
- Subsidies available to reduce the cost to as low as $17 per round trip based on income
- We can accommodate appointments up to 3 hours
- Service Area: City of London, Ontario
Who is Eligible?
- Adults aged 55 years and older living in London, ON
- Adults aged 18 years and older with disabilities residing in London, ON
- Must be able to board the vehicle without wheelchair assistance (vehicles are not wheelchair accessible)
- Income-based subsidies are available for eligible riders (see pricing below)
Service Limitations
- No children or pets
- No rides following day surgery or any procedure that requires general anesthetic or sedatives
- We cannot accommodate persons who require wheelchairs, scooters or heavy walkers at this time
- We cannot provide assistance getting in and out of the vehicle
Cost and Subsidy Information
Income Level & Round Trip Cost
- Above $38,000 (couple) / $28,000 (single) – $24 per Round Trip Ride
- Below $38,000 (couple) / $28,000 (single) – $20 per Round Trip Ride
- Below $34,000 (couple) / $23,000 (single) – $17 per Round Trip Ride
What Trips are Covered?
Medical Rides
- Doctor and medical specialist
- Dentist visits
- Physiotherapy and rehabilitation
- Mental health programs
- Other health-related appointments within London, ON
This is not a complete list. If you are unsure if your ride qualifies, please give us a call and we will discuss!
Wellness Rides
- No children or pets
- No rides following day surgery or any procedure that requires general anesthetic or sedatives
- We cannot accommodate persons who require wheelchairs, scooters or heavy walkers at this time
- We cannot provide assistance getting in and out of the vehicle
This is not a complete list. If you are unsure if your ride qualifies, please give us a call and we will discuss!
How to Book Your Ride
Booking transportation with MOWL is simple:
- Register as a Meals on Wheels London client.
- Aim to book your ride at least 1 week in advance to ensure availability.
- Call 519-660-1430 during business hours (Monday to Friday, 8:30 to 4:30).
- Provide your name and appointment information for your ride.
- Ensure you have provided your income information if you require subsidy.
- You will receive a confirmation call with your driver details and pick up time.
- Cancellations must be made 48 hours in advance.
Service Information
- Cost: $24.00 per round trip. (Subsidy to reduce cost is available based on income.)
- Clients are responsible for any parking charges at the time of the ride, if applicable.
- Rides must be booked a minimum of one full week in advance.
- We accommodate short term appointments only, up to 3 hour maximum appointment time.
- Cancellation must be received by 12:00 noon the day prior to the appointment.
- An administration fee of $5.00 will be billed if bookings are not cancelled by 12 noon the day before a scheduled ride.
- Monday rides must be cancelled the previous Friday by 12 noon.
- Requests are prioritized and depend on availability of volunteers, no request is guaranteed.
- Requests will be confirmed within 2 working days of appointments.
- Rides are completed within Meals on Wheels London business hours; the earliest appointment time accepted is 8:30 a.m.
- Afternoon appointments should allow for all clients to be home by 4:30 pm.
- Clients are billed for all rides at the end of each month.