Senior Transportation — Wheels for Wellness
Affordable, door-to-door rides to medical appointments and wellness visits for seniors and adults with disabilities. Serving London, Ontario. From $19 round trip.
The Best Ride Service in London!
Wheels for Wellness is a non-emergency medical transportation (NEMT) program run by Meals on Wheels London. It provides affordable, door-to-door, round-trip rides for seniors 55+ and adults 18+ with disabilities in London, Ontario. Round trips start at $19, with income-based subsidies available. All rides are with trained volunteer drivers.
Is Wheels for Wellness Right for You?
You’re a good fit for this program if you:
- Are 55 or older and live in the City of London, Ontario
- Are 18 or older with a disability and live in the City of London, Ontario
- Need a ride to a medical appointment, wellness visit, physio, dental, or registered recreation program
- Can board and exit the vehicle without wheelchair or scooter assistance
Wheels for Wellness is not the right fit if you:
- Need a wheelchair-accessible vehicle (program vehicles are not wheelchair-equipped)
- Need a ride following day surgery or a procedure involving general anesthetic or sedatives
- Are travelling outside the City of London
- Require transportation for children or pets
Not sure? Call 519-660-1430 and we’ll talk it through before you register.
What Does a Ride Cost?
Pricing is based on household income so the program stays accessible to those who need it most.
- $26 per round trip — household income above $36,000 (couple) or $28,000 (single)
- $22 per round trip — household income below $36,000 (couple) or $28,000 (single)
- $19 per round trip — household income below $30,000 (couple) or $23,000 (single)
You’re billed monthly for all rides that month — nothing is collected at pickup. If you’re unsure which rate applies to you, just ask when you call.
What Appointments Can You Get a Ride For?
Wheels for Wellness accepts all non-emergency ride requests. Common trips include:
- Family doctor, specialist, and walk-in clinic visits
- Dental and vision appointments
- Physiotherapy and occupational therapy
- Cancer treatment and dialysis
- Registered recreation and wellness programs
Not sure if your appointment qualifies? Call 519-660-1430 — most trips do.
How Do You Book A Ride?
- Call 519-660-1430 and press 2 for transportation (Monday to Friday, 8:30 am – 4:30 pm)
- Give us your appointment details — date, time, location, and expected duration
- We match you with a volunteer driver and send a confirmation call with pickup time and driver details
- Your driver picks you up at your door and returns you home after your appointment
Rides depend on volunteer availability and are confirmed once a driver is secured. The more notice you give, the better. Appointments must wrap up by 4:00 pm.
How Do You Register?
First-time riders register once before booking. Registration is handled through London Middlesex Community Support Services — the same intake network used for meal delivery. Once registered, booking is as simple as calling 519-660-1430.
More Information
FAQs
Yes. Through Wheels for Wellness, Meals on Wheels London provides non-emergency medical transportation for seniors 55+ and adults 18+ with disabilities in London, Ontario. Rides run Monday to Friday, 8:30 am to 4:00 pm.
Wheels for Wellness charges $19 to $26 per round trip based on household income. Lower-income clients qualify for reduced rates. You're billed monthly — nothing is collected on the day of your ride.
No. Vehicles are not wheelchair-accessible. Riders must be able to board and exit without wheelchair or scooter assistance. If you need accessible transportation, call 519-660-1430 and we can help point you toward other options in London.
As far in advance as possible — ideally a few days. Same-day or next-day requests may not always be filled depending on volunteer availability. Call 519-660-1430 as early as you can.